Inclement Weather Policies

INCLEMENT WEATHER POLICIES

PAYMENT IN FULL is required for all pet visits canceled with LESS than a complete 12 hours notice.

A $20 per visit short notice cancellation fee will be charged for all pet sitting visits canceled with LESS than a complete 48 hours’ notice.

An automatic 25% cancellation fee applies to ALL services scheduled on and around major holidays, and all services scheduled during Yavapai County school vacation weeks.

All cancellation policies apply as soon as services are requested.

WEATHER
During snowy and icy weather, pet visits must be canceled via LOG IN and must be canceled at least 6 hours prior to the start of the scheduled time window, and cancellation fees will be waived.

NO REFUNDS
Your Whisker Watchers account will be credited any amounts left AFTER CANCELLATION FEES HAVE BEEN APPLIED.

SNOW/ICE
Please make sure all snow/ice is cleared from your driveways/walkways so that your pet sitter may access your home safely during winter weather.

Whisker Watchers management and pet sitters schedule our time very carefully and limited space is available, therefore we are unable to make exceptions to our cancellation policies.

Thank you for your cooperation!