Whisker Watchers

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In-Home Pet Sitting

Bonded & Insured Pet Sitters

Prohibited Breeds for Pet Sitting

Below is a current list of dog breeds that we cannot pet sit for. There are absolutely no exceptions. Our liability insurance does not cover the following (mixed or pure bred):

Sitter Monitoring

Our online system allows you to view your pet's visit completion in real time and is viewable by client and management.

Vet Recommended

You trust your vet with your pet's life, and they trust us! We've established great relationships with local veterinarians.

Bonded + Insured

We have you covered! Specialized coverage ensures that your pet and home are protected from loss, pet injury, or property damage.

Whisker Watchers Guarantee

No Pet Forgotten

We have perfected our scheduling, reminders, and check-in system to guarantee that NO pet sitting visit is missed or forgotten.

Allow pets to feel safe in the comfort of a familiar environment - their own home.

Pets are surrounded by familiar sights, smells and sounds.

Your pet’s stress is minimized by remaining in familiar and comfortable surroundings.

Pets won’t be exposed to other animals and won’t be at risk for related injuries or sicknesses.

Plus more security for your home as a pet sitter can also serve as a house sitter while you’re away.

Pets are able to maintain regular diet and exercise routines and enjoy anticipated play time in a familiar setting.

Your pet won’t be confined to a kennel for long hours of the days.

Customer Testimonial

''Very impressed...''

Melissa
Google | 5 Stars
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Very impressed with the level of professionalism and compassion from WW. I highly recommend and plan to use again in the future. I know my little darlings will always be in good hands. I cannot thank them enough.

We make it easy to work with us:

Step 1

New Client Request

Fill out our New Client form. We receive multiple requests every week. This is the only way to ensure the fastest and most efficient service!

Step 2

Phone Call or Text

We’ll confirm your details by phone call or text message. After that, we’ll set up your online account so you can add details of your pets to review at the Meet and Greet. All paperwork is done online for the convenience of our customers!

Step 3

Meet & Greet

We’ll collect a house key. We’ll also send automated reminder emails a week prior to your departure. Once you’re gone, you’ll enjoy “Pawgress Reports” and photos after each visit!

Leaving Your Pets With a Stranger?

Leaving your pet at home can be stressful but sometimes it’s an absolute necessity. During those times, we would like to be the professionals who come to mind when you need a pet sitter. We believe that you should never have to question your decision when it comes to choosing someone to trust with your pet.

Figuring out how to care for your pet while you’re away can be worrisome. Who can you trust with your pet? Are they easily distracted or will they be 100% attentive to your pet for the duration of the visit? What are their protocols in an emergency situation?

Orange and white striped cat pawing face

Customer Testimonial

''Receiving the best care...''

Lenore
5 months ago
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Very confident that my cats are receiving the best care. It’s so comforting that I never need to worry about them while I am on vacation.

Hobby Pet Sitters or Pet Care Pros?

As well-qualified and properly licensed professionals, we strive to differentiate ourselves by employing strict protocols and cutting-edge systems that distinguish us from hobbyists. We are a pet care business operated by seasoned professionals, and we are well-versed in basic and special pet care needs.

In addition, we offer an extra layer of coverage for your pet and home by carrying proper licensing in the form of bond and insurance. Ensuring the safety and security of our client’s pets and homes is our number one priority.

Our attitude is that we believe that we need to be the best in the business to earn your confidence. Our promise to every pet parent is that we will do our best to ensure that you have no doubts or second thoughts about trusting us with your pet and home.

Customer Testimonial

''My vet recommended...''

Christy
6 months ago
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I was nervous to hire a pet sitter for my 3 dogs and 2 cats since I was new to the area, but my vet recommended Whisker Watchers. They did an amazing job, from the first interview to the end of the service! They were very professional and thorough. I liked that they were trained in pet first aid and had close relationships with local vets in case of an emergency. I will definitely use their service again! Our pet sitter exceeded our expectations! She took the time to get to know each of our pets personally and know their habits and quirks. We thoroughly enjoyed the detailed notes and amazing pictures each day, so we felt so comfortable being 1500 miles away. We were able to enjoy the time with our kids without having to worry about our precious fur kids and home, which means so much to us! I really appreciate that she took time with the cats because many times, they get ignored and the dogs get all the attention. Our cats are very much part of the family also. The fact that my shy cat was very comfortable with her was a beautiful tribute to her care! Thanks again a million times and we will definitely request their help in the future!

What about Pet Boarding facilities in Prescott?

Whisker Watchers’ has an excellent relationship with the most successful boarding facility in Prescott. We simply offer an alternative service that complements pet boarding, and it is the best option if boarding isn’t a good fit for your pet.

Even if you have options such as pet boarding, it may not be the best solution for your pet. Most pet parents come to us when they do not feel comfortable with boarding facilities, or it’s just not a good fit for their pets. We have pet parents who express concerns that there may be inherent risks for their pets in unfamiliar environments, and stressors such as conflict with other animals.

Typically boarding facilities don’t allow for puppies to be boarded, which can be hard as their natural tendencies are to “go” in the home when left unsupervised. In-home pet sitting by someone who is committed to positive reinforcement is essential while pet parents are absent.

Customer Testimonial

''All the little things were taken care of.''

June
4 months ago
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Like any dog owner, my dog is my baby. It can be difficult to find someone you trust and feel comfortable taking care of your beloved pet, in your home. After meeting with Whisker Watchers, we knew we had found them! Whisker Watchers answered all our concerns about the safety and care of our pet. During our time away, we received multiple daily updates from Sharry on Daisy's walks and eating regimen, along with lots of pictures. Sharry responded almost immediately to every text or call we made. This gave us peace of mind; knowing Daisy was well taken care of, and Sharry was there to meet, and exceed, her needs, so we could relax and enjoy our vacation. Whisker Watchers was accommodating to our schedule, and very flexible; even watering our plants, and taking care of deliveries while we were gone. Sharry shined watching Daisy, and our home! We knew our home was secure, our Daisy was safe and healthy, and all the little things were taken care of. We trust them, and won’t hesitate to recommend Whisker Watchers, or Sharry.

What about hiring a sitter from Rover, WAG!, or Care.com?

Many of our clients leave these app-based sitter-for-hire companies and come to us when they learn that they are not regulated, and there is virtually no accountability when it comes to loss, injury, or damage. Whisker Watchers is properly licensed, bonded, and insured to ensure that your pet and property are protected.

The fact is that sitters on these apps don’t undergo a rigorous vetting process. These companies make no guarantees or warranties as to the completeness of the service. We strongly encourage pet parents who are considering hiring a pet sitter from these apps to read the fine print.

For example, as of a November 14, 2021 review of Rover.com’s Terms of Service, pet parents must agree that Rover has no liability for damages associated with their pet care services, which may include bodily injury or death of a pet.

They also clearly state that their “Rover Guarantee” is not insurance, but simply a way to “promote user confidence in, and increase use of, the Rover Service.” If something were to happen to your pet or property, you’re out of luck. Typically the sitters on these apps are hobbyists that tend to not carry proper coverage.

It can be stressful not knowing who your pet is with and at any point, these unregulated internet-based services can get shut down and their apps can become inaccessible. With everything on your plate, the last thing you need to be doing is questioning the state of your pet.

Customer Testimonial

''I've already referred them...''

Rebecca
8 months ago
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We’ve always been able to travel with our 2 Papillons but this year my 12 year old dog got diabetes and is incontinent and we can’t bring her with us anymore. Whisker Watchers were referred to me by my vet and they did not disappoint. They loved my dogs as much as they loved WW. Insulin shots, pills, and love were administered each visit. I love their portal where I can see pictures of my dogs after each visit as well as time spent with them...very satisfied with the value and their services. I’ve already referred them to my neighbors who have a diabetic dog too. My mind is totally at ease now that I know WW is there for our pet sitting needs. Thanks for your love and care for my pups!

What about hiring a friend/neighbor/family member?

By now you’ve probably learned that having to rely on a neighbor or family member to watch your pet can come with its own set of challenges. It can become inconvenient for both of you, with conflicting schedules and varying degrees of ability.

After consulting with Whisker Watchers, many pet parents choose to go with us even though it may be cheaper (or even free) to go with a friend or family member because pet sitting is our special interest. We have the qualifications, certifications, and experience to reliably care for pets with specific needs.

An added bonus is that we are properly licensed and carry the coverage of bond and insurance, ensuring that pets and their homes are protected. It’s already stressful for pet parents when they have to be away from their pets, so being able to offer this extra layer of coverage is invaluable.

Pet Sitting for Dogs and Cats

Domesticated pets such as dogs are pack animals by nature and they can experience anxiety when left alone for long periods of time. However, they can also have stress-induced episodes from being placed in unfamiliar environments with other canines that they aren’t comfortable with. Cats may not be as “high maintenance” but you’ll still need someone to watch them as well as tend to their specific needs, such as medicinal administration.

As experienced pet care professionals, we understand the challenges that come with finding reliable, quality in-home pet care. We offer you peace of mind when you can’t be there because we are a dedicated service that practices continual education, training, and emergency scenarios. We understand that your pets aren’t just pets…they’re family members. And our promise is that we will do our best to make every visit comforting and positive for your pet.

Depending on your needs, our services can include:

Pet Sitting FAQ

Our most commonly asked questions

We go over everything we will be responsible for.

We have a specific checklist that includes items like:

  • Food/water dish location
  • Extra food location
  • Meal prep instructions
  • Medical concerns & medication instructions
  • Favorite toys
  • Where to put scooped litter
  • Where to dispose of poop bags (if you request Waste Cleanup)
  • Mailbox/package instructions
  • Going over your pet’s usual routine
  • Any other details concerning your visits

Yes, we pet sit 365 days a year including on all major holidays. Christmas, Thanksgiving, New Years, and 4th of July book very quickly. It’s best to schedule your holiday visits in advance.

The earlier, the better, especially around the holidays and busy travel seasons like summer.

All cancellations are REQUIRED to be submitted via login to the Whisker Watchers secure online system here.

After you log in, select the appropriate dates on the home screen, and press “Cancel” on the services needing cancellation.

Services are NOT canceled until you receive notice via email that your services have been canceled as requested.

Our cancellation policies always apply regardless of COVID or any other unpredictable event.

These fees are the minimum amount required for us to reserve your space in our schedule.

CANCELLATION POLICY

For any visit canceled with less than a complete 48 hours notice from the start of the visit time window, payment in full is required. This is in addition to any short notice booking fees.

SNOW AND INCLEMENT WEATHER CANCELLATION POLICY

When Yavapai County schools are closed due to bad weather, cancellation fees will be waived when the cancellation is submitted via login AT LEAST six (6) hours prior to the scheduled time window.

Weekend services cancellation fees will be waived in the event of extreme weather only and at the discretion of Whisker Watchers management. Cancellations must be received via login six (6) hours prior to the start of the visit time window to be eligible for a waiver.

HOLIDAY SERVICE

An additional $10 is added to EACH VISIT on holidays.

*Holidays that incur our additional $10 charge per visit are at the sole discretion of Whisker Watchers.

At times we may charge holiday rates on the days leading up to and after the holiday. This additional charge is used to pay our team and ensure we have the availability to offer our services 365 days per year.

Why is the Cancellation Policy important for Clients and Staff of Whisker Watchers?

At Whisker Watchers it is very important that we take great care of our clients and also our valuable employee/independent contractor sitters. The cancellation policies ensure fairness to all involved.

We absolutely hate to turn away any of our excellent clients because we are fully booked, but from time to time this does occur. The cancellation policies help to keep space available in our schedule for those who really need it because we are only booking services with those that are certain they need us and know that cancellation policies apply should they need to cancel.

We would hate to turn away a client because we are full, only to have someone cancel on short notice whose space we could have given to someone who really needed it. This occurs often around holidays and school vacation weeks – our schedule fills up, then many clients wait until the last moment to cancel, which makes it impossible for us to service the clients we had turned away.

In addition to this, our excellent employee/independent contractor pet sitters set aside time in their busy schedules to service our clients. We believe that our sitters deserve to be paid when their work is canceled on short notice. Imagine a job where the work you depended on could be canceled at any moment with no pay.

The cancellation of one or two visits does not seem like a big deal but please consider that there are times when several clients may cancel a few visits during the same week. We want to keep all of our top-notch pet sitters employed with Whisker Watchers for a very long time so we choose to pay them for services on their schedule that are canceled on short notice.

Our cancellation policies are put in place so that Whisker Watchers can serve our pets and clients in the most efficient and effective manner possible.

If you return earlier than planned, your Whisker Watchers account will be credited towards future services.

Please be sure to keep in contact with us and we will make sure your pets are covered. We have learned to keep a few open slots in our schedule in the event that your trip runs long or you would like to add an extra day to your vacation. There are no last-minute booking fees if you extend your trip.

Due to the high demand for our services, we can not make any exceptions to our payment policies.

Whisker Watchers accepts all major credit cards.

FOR NEW CLIENTS: PAYMENT IN FULL is required at the time of booking your first service.

FOR EXISTING CLIENTS: Your preferred payment method will be charged AUTOMATICALLY seven (7) days prior to the start of your services. Please make sure that funds are available.

All clients of Whisker Watchers are REQUIRED to have a credit or debit card set up for automatic payment. You may save a card in your online client account.

Services are NOT booked and availability CAN NOT be guaranteed until we receive payment IN FULL in accordance with our policies.

SHORT NOTICE BOOKINGS: A $10 per-visit short notice fee will be applied to ALL visits requested with less than 48 hours’ notice.

ABSOLUTELY NO REFUNDS: If you make a cancellation after your payment has been processed, you will receive a credit to your Whisker Watchers account AFTER SUBTRACTING ANY CANCELLATION FEES THAT APPLY. Your credit is good for as long as we are in business and will not expire. ABSOLUTELY NO REFUNDS OF ANY KIND.

CANCELLATION SURCHARGE: Clients will incur a cancellation surcharge of 25% of their total service cost.

We charge a reasonable cancellation fee of 25% because we spend a significant amount of time and resources scheduling all clients.

Be aware that this cancellation surcharge will be deducted from the amount that you paid on the service that you canceled. This means you will have a BALANCE OWED upon scheduling your next service. See example below.

EXAMPLE:

If you paid $1,000 for a service but had to cancel, our cancellation surcharge is 25%.

In this case, we will subtract $250 from your payment (25%), and apply the balance of $750 to your next service.

This will mean that on your next scheduled service, you will owe an outstanding balance of $250 in addition to the cost of the service.

In this case, if your next scheduled service is $800, you will owe $1,050.

For every visit, you will receive a “Pawgress Report” which includes photos of your pet, a checklist of completed tasks (including locking and securing home), a record of the sitter’s GPS location, and check in/out time. You have 24-hour messaging access to your sitter via our app.

Yes. We want you to know that your pet is in the best of care, and comfortable with our service. We will always set up a Meet and Greet to make sure we’re a good fit.
Client confidentiality is extremely important to us. We do not share client information. In addition, all keys are labeled with your pet’s name and a code that only we know internally, so that they cannot be traced back to your residence in the unlikely even that your keys are stolen or lost.

We do not currently offer overnight or 24-hour in-home stays. All of our pet sitters have pet sits they need to perform for other clients throughout the day. We may, however, be able to discuss this on a case-by-case basis based on the availability of staff and the needs of your pet.

We do not currently offer boarding services as there are oftentimes limits to certain types of pets in households, special licensing, and additional insurance that is required.

Yes. Our initial consultation is free of charge and lasts about 30 minutes. Please have a working house key available for us at the time in preparation for the first visit.

Ready to request pet sitting services?